Last Updated: March 30, 2026

1. Introduction

Welcome to NIWE Academy! We are committed to protecting the privacy and personal information of our prospective students, enrolled students, website visitors, and anyone who interacts with us online or in person.

This Privacy Policy explains how NIWE Academy (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit our website at niwe.ca, contact us through our online forms, or engage with our digital communications.

By using our website, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of personal information:

a) Information You Provide Directly

  • Full name, email address, phone number, and mailing address
  • Program of interest and intended start date
  • Educational background and prior certifications
  • Information submitted through inquiry forms, tour booking requests, or application forms
  • Communications sent to us via email, SMS, or chat

b) Information Collected Automatically

  • IP address, browser type, and operating system
  • Pages visited, time spent on site, and referring URLs
  • Device identifiers and cookie data
  • Interaction data from our chat assistant (Emma) or web forms

c) Information from Third Parties

  • Lead data collected through Meta (Facebook/Instagram) Ads
  • Google Ads conversion and tracking data

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and schedule campus tours or consultations
  • To process applications and communicate program details
  • To send you relevant information about NIWE Academy programs, promotions, and events
  • To follow up on your enrollment interest through SMS, email, or phone calls
  • To improve our website experience and marketing effectiveness
  • To manage and track your journey through our admissions process
  • To comply with applicable laws and regulatory requirements

4. Communications & Marketing

By submitting your contact information on our website, you consent to receiving communications from NIWE Academy, which may include:

  • Enrollment follow-up calls or texts from our Admissions team
  • Email newsletters and program updates
  • Automated messages through our CRM system

You may opt out of marketing communications at any time by:

  • Clicking the unsubscribe link in any email
  • Replying STOP to any SMS message
  • Contacting us directly at [info@niwe.ca]

Please note that opting out of marketing messages will not affect transactional communications related to an active application or enrollment.

5. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and support our advertising efforts.

Types of cookies we use:

  • Essential Cookies – Required for the website to function properly
  • Analytics Cookies – Help us understand how visitors interact with our site (e.g., Google Analytics)
  • Marketing Cookies – Used to deliver relevant ads on platforms like Meta and Google

You can manage or disable cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable laws and regulations. If you wish to request deletion of your data, please contact us at [info@niwe.ca].

7. Your Rights (PIPEDA & PIPA – Alberta)

As a Canadian institution operating in Alberta, NIWE Academy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta’s Personal Information Protection Act (PIPA).

You have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate or incomplete data
  • Withdraw consent for collection or use of your data
  • Request that we stop using your data for certain purposes

To exercise any of these rights, please contact our team at [info@niwe.ca].

8. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no data transmission over the internet can be guaranteed as 100% secure.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

10. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy regularly to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

NIWE Academy – The CORE Shopping Centre Downtown Calgary, Alberta, Canada 📧 [info@niwe.ca] 🌐 niwe.ca

NIWE Academy is committed to transparency, trust, and the responsible handling of your personal information.